Public Training
Title : Facilities Management Specialist
Code : FM55
Date : 15 – 16 January 2024
Venue : Singapore
Overview : Facilities like buildings, utility plants, power & water distribution networks, production plants, parking lots and landscaping become more and more flexible, complex and expensive. That is why Facilities Management is big business nowadays. It is one of the largest budget expenses and therefore one of the major sources of cost savings. However not at all costs, because facilities are …
Title : The Complete Course on Budgeting – Planning, Forecasting, What-if Analysis & Reporting
Code : BC07
Date : 29 – 30 January 2024
Venue : Dubai
Overview : Learn how to budget for sales, costs, capital expenditure, and financing for the optimal use of economic resources. Budgeting is an integral part of the strategic management and planning processes in all organisations. Almost all individuals become involved in budgeting at one time or another during their career. Budgets are prepared for the purposes of …
Title : The Foundations of Leadership – Achieving Extraordinary Results
Code : ML23
Date : 5 – 6 February 2024
Venue : Bahrain
Overview : This course is designed to help delegates put effective, collaborative methods of leadership to work in their organizations and leverage the leadership potential of all members of their teams. Participants focus on developing their own leadership skills and personal influence, as well as …
Title : Operational Excellence in the Process Industry – The Key to a Lean & Low-Risk Failure
Code : FM52
Date : 19 – 20 February 2024
Venue : Dubai
Overview : The process industry is capital-intensive and is characterised by strong and relentless international competition. Certain operations and processes are also high risk. This means that process companies need to be on the topof their game if they wish to survive and grow in these difficult conditions. Building OperationalExcellence into the Process Industry has been designed to …
Title : Commercial Skills for Finance Professionals
Code : BC02
Date : 11 – 12 March 2024
Venue : Dubai
Overview : This workshop focuses on the evolving role of the finance department. From tactical to strategic; from narrowly- to broadly-focused; from caretakers of the company’s finances to business partners who are totally integrated in the strategic direction of the business. How does this actually happen? This is a comprehensive, cross-disciplinary program designed to …
Title : Key Performance Indicators & Optimisation
Code : ML37
Date : 25 – 26 March 2024
Venue : Istanbul
Overview : Many organisation have implemented Performance Measurement Systems but have not benefited from the expected improvement that performance measurement can bring. This course provides the opportunity to re-visit and overhaul the measurement systems in your department or organisation. The course provides a link between Mission and Action by …
Title : Inspirational Leadership – Strategy, Culture & Change
Code : ML25
Date : 22 – 23 April 2024
Venue : Singapore
Overview : Do you want your people to deliver extraordinary performance? Do you want your people to achieve great things and fulfill their potential? Do you want an organisational culture that engages your people? If your answer is yes then you must put into place the building blocks that create an inspirational organisation that motivates and empowers your people. Inspirational leaders are visionaries who seek …
Title : Managing Multiple Tasks, Priorities & Deadlines – Achieving Results through Task Leadership
Code : PM40
Date : 29 – 30 April 2024
Venue : Dubai
Overview : The level of competition in current business environments requires a focus on practices that assist in management of personal and work group tasks, priorities and projects. All types of organizations need to find more productive means to offer their products and/or services, so goals are established and tasks assigned to better meet customer and stakeholder needs …
Title : Customer Service Management
Code : ML30
Date : 6 – 7 May 2024
Venue : Kuala Lumpur
Overview : Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well–trained customer service professionals who have a passion for providing quality service. Providing customer service excellence gives an organisation a competitive advantage in the marketplace and is the key factor that keeps customers coming back. Delegates will learn…
Title : Boosting Project Bottomlines thru Effective ‘PROJECT AUDIT’
Code : PM49
Date : 20 – 21 May 2024
Venue : Dubai
Overview : Corporations throughout the world are losing billions in wasted project spending owing to their mis-management, poor quality processes, lack of knowledge in how to manage projects, etc. These projects are often not included in the normal auditing practices. Understanding the process of auditing projects, in addition to their other best practices; give auditors the ability to positively impact the organization’s profits, shareholders and customers by ensuring these organisations make well-informed decisions about their key projects …
Title : Managing Global Supply Chains – The Journey to Supply Chain Excellence
Code : PSC19
Date : 10 – 11 June 2024
Venue : London
Overview : We are entering an era of ‘supply chain competition’ where the supply chain – not the individual company – becomes the course of differential advantage. In this age of outsourcing, supply chains have become much more fragmented and complex. Hence the focus has to be on managing beyond the boundaries of the business. To compete in today’s competitive market, organisations should …
Title : Service Level Agreements – Planning, Writing & Managing Quality SLAs
Code : CM28
Date : 24 – 25 June 2024
Venue : Kuala Lumpur
Overview : Companies are increasingly dependent on long-term partnership arrangements with external suppliers of services, in order to achieve their strategic goals. The Service Level Agreement, or ‘SLA’ as it is often known, is the mechanism that sets out how such a partnership will function. Created as a legal contract between supplier and customer, or as a …
Title : International Incident Command Systems
Code : SS65
Date : 15 – 16 July 2024
Venue : Dubai
Overview : Incident Command Systems (ICS) are pre-agreed protocols of how personnel, policies, procedures, facilities, resources and equipment, from a number of agencies, all work together in an organized cooperative and coordinated structure when responding to major cross-boundary/border or multi-agency major emergencies …
Title : Contract Drafting for Procurement, Tendering & Commissioning
Code : CM24
Date : 29 – 30 July 2024
Venue : Dubai
Overview : The critical importance of effective and appropriate contract drafting catered to the specific needs of the particular business and situation cannot be emphasized enough. Robust contracts identify and minimize risk for the organisation and ensure that projects and procurement are carried out efficiently and without costly disputes …
Title : Maintenance Technology Best Practices – Inspection, Analysis & Monitoring
Code : FM56
Date : 5 – 6 August 2024
Venue : London
Overview : Maintenance Best Practices are critical for every successful individual and company. It is the job of the maintenance professional to optimise the maintenance effort using a structured and systematic approach. This course covers all the fundamentals of Maintenance that a suitably qualified professional would be expected to …
Title : Best Practices in Multishift Operations
Code : ML31
Date : 19 – 20 August 2024
Venue : Dubai
Overview : Process industries are highly competitive. There are significant pressures to reduced costs whilst continuously improving the quality of service to customers. In order to compete successfully, 24-hour operations must achieve the highest possible standards at all times. For a facility to operate safely and efficiently 24/7, it is necessary to…
Title : Strategic Crisis Management – Planning for Unexpected Challenges
Code : ML33
Date : 19 – 20 August 2024
Venue : Dubai
Overview : “Are you 100% confident that you and your organisation are prepared, if not, where do you start?” Simply put, the best way of dealing with a crisis is to avoid one in the first place. But if crises are inevitable due to a growing number of factors (including terrorism) then you and your organisation needs to identify all vulnerabilities and map out possible crisis scenarios …
Title : Negotiating & Dispute Resolutions – Learn to Recognise Different Negotiation Styles & Counter Tactics
Code : ML34
Date : 9 – 10 September 2024
Venue : Kuala Lumpur
Overview : The level of competition in current business environments requires a focus on practices that assist in management of personal and work group tasks, priorities and projects. All types of organizations need to find more productive means to offer their products and/or services, so goals are established and tasks assigned to better meet customer and stakeholder needs. A focus on the use of productive practices allows for effective …
Title : International Trade Law Practice Under WTO
Code : PSC15
Date : 7 – 8 October 2024
Venue : Singapore
Overview : International business is increasing conducted under the influence of a growing body of international Law. These set the framework for international trade, and competition in trade, with the aim of removing unnecessary barriers. The World Trade Organisation (WTO) has been at the forefront of establishing global trading practices, but …
Title : Fast Closing Month-end & Year-end Accounts – Understanding the Concepts, Design & Implementation
Code : BC06
Date : 18 – 19 November 2024
Venue : Istanbul
Overview : This program provides an in-depth overview of the “Fast Close” process, which is the ability of a modern, global organization to rapidly close the accounting books, collect, consolidate and, then, publish its financial statements. This process is widely viewed not only as an indicator of management’s abilities to execute its strategic plan in light of …
Title : Purchasing Techniques, Negotiating & Cost Reduction
Code : PSC10
Date : 9 – 10 December 2024
Venue : Kuala Lumpur
Overview : In the world today it is not unusual for more than 50% of an organization’s revenue to be spent on goods and services – everything from raw materials to overnight mail. So, when the goal is to increase earnings by lowering costs, World-class organizations look closely at their purchasing strategies. Success in purchasing is dependent not only …
