Managing Global Supply Chains:

The Journey to Supply Chain Excellence

Code : PSC19
Date : 9 – 10 December 2013
Venue : London
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The Course

We are entering an era of ‘supply chain competition’ where the supply chain – not the individual company – becomes the course of differential advantage. In this age of outsourcing, supply chains have become much more fragmented and complex. Hence the focus has to be on managing beyond the boundaries of the business. To compete in today’s competitive market, organisations should seek to exploit global opportunities. However, demand in almost every industrial sector seems to be more volatile than was the case in the past. In response to these and other unpredictable factors that can impact our supply chain performance, this programme aims to deliver a holistic framework to managing global supply chains. The overall objective is to improve supply chain performance.

This practical and thought provoking module will explore how leading companies across all business sectors can improve the management of their supply chain. The winning approach to supply chains is an integrated perspective that takes account of networks of relationships, sustainability and product design as well as procurement, distribution and fulfilment. Participants on this module will gain insights into how the journey to supply chain excellence in their organisation can be successfully managed.

Specfically, the course will enable you to understand:

  • What are the consequences of doing business globally?
  • How can organisations create a more responsive supply chain?
  • How can organisations manage complexity in the supply chain?
  • How can organisations gain better visibility in the supply chain?
  • What is the role of the extended enterprise and the virtual supply chain?
  • How can organisations manage strategic lead times?
  • Do we, as supply chain professionals fully understand the vulnerability of our supply chain?
  • How can risks be anticipated and managed to ensure continuity of supply?

The Goals

Participants attending the programme will:

  • Recognise the concept and definitions of supply chain management
  • Recognise what impacts supply chain performance
  • See examples of best practice in global supply chain management from a range of industries
  • Identify and manage supply chain challenges in their own organisation
  • Identify how to create a more resilient organisation

The Delegates

This programme appeals to a wide variety of professionals and particularly those that are:

  • Key decision makers in the supply chain (including logistics, procurement and design)
  • Professionals new to the supply chain or logistics seeking to improve their knowledge
  • Professional looking to increase their knowledge of the latest trends in supply chain management and the key sources of supply chain risk.

The Process

In response to risk and other unpredictable factors that can impact supply chain performance, this programme aims to deliver a holistic framework to managing global supply chains.

Participants can expect the following in the delivery of this programme:

  • Global thought-leader and expert on supply chain  management and supply chain risk will present the course
  • Case study exercises
  • Workshops
  • Best practice examples
  • Seminars
  • Think tanks
  • The Benefits

Participants attending the programme will be given:

  • Valuable insights into improving supply chain performance
  • Examples of tools, frameworks approaches to manage global supply chains
  • Insights into the complexities of managing a global supply chain
  • Examples of best practice and learning from other industries
  • A detailed course manual, workbooks and case studies
  • Opportunities to share and learn from other delegates experiences and practices

The Results

The overall objective of this course is to improve supply chain performance.

Participants will develop the skills to:

  • Identify and manage sources of complexity
  • Develop a systematic understanding of strategic approaches to creating a responsive and resilient supply chain
  • Harness the capabilities to compete through processes rather than functions
  • Devise appropriate methods to calculate strategic lead times and gain better visibility of their supply chains
  • Create a more sustainable supply chain
  • Have a greater understanding of trends impacting on supply chain in the future and devise the appropriate response to manage these impacts
  • Create transparent and win-win partnerships across the extended enterprise

The Programme Content

Day One

Logistics, the supply chain and competitive strategy

  • Supply chain management is a wider concept than logistics
  • Competitive advantage
  • The supply chain and competitive performance
  • The changing competitive environment
  • The new rules of competition
  • Globalisation of industry
  • Downward pressure on price and volatility
  • Customers taking control
  • The four pillars of supply chain excellence

Logistics, supply chain and customer value

  • The marketing and logistics interface
  • Delivering customer value
  • Market driven supply chains
  • Dell and Zara case studies
  • Think tank on global supply chains

Managing global supply chains

  • The trend towards globalisation in the supply chain
  • Gaining visibility on the global supply chain
  • The true costs of global sourcing
  • Managing the total supply chain cost of global sourcing
  • The logistics implications of increased supply chain complexity
  • Longer term costs and risk implications
  • The future of global sourcing, thinking global acting locally

Matching supply and demand

  • The lead-time gap
  • Improving the visibility of demand
  • Logistics and shareholder value
  • The concept to total cost analysis
  • Case studies

Agile Supply Chains

  • The foundations of agility
  • Lean versus agility
  • Demand-driven rather than forecast driven
  • Close to the customer – hearing the voice of the market
  • Quick to interpret and respond to demand signals
  • Responsiveness holds the key to resilience
  • Strategic lead-time management
  • Time based competition
  • Lead –time concepts
  • Logistics pipeline management
  • Case study

Day 2

Managing risk in the supply chain

  • Defining risk and supply chain risk
  • Why are supply chains more vulnerable?
  • Understanding the supply chain risk profile
  • Managing supply chain risk
  • Achieving supply chain resilience
  • Creating a supply chain risk culture
  • What makes a resilient enterprise? Case examples from best practice
  • Impact of product design on supply chain risk
  • Risk in the extended supply chain case study: Mattel and Airbus A380

Creating win-win partnerships

  • The era of network competition
  • Managing the supply chain as a network
  • Seven business transformations
  • The outsourcing paradox
  • Performance based logistics

Creating a sustainable supply chain

  • The triple bottom line
  • Reducing the transport-intensity of supply chains
  • Supply chain decisions impact the carbon and resource footprint
  • Reduce, reuse and recycle
  • Port-centric logistics

Future challenges for managing global supply chains

  • Supply chains of the future
  • Emerging mega-trends
  • Shifting centres of gravity
  • Urbanisation
  • Future scanarios by DHL
  • Seeking structural flexibility to respond to future risks
  • 2020 vision

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